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Delivery

Delivery

PLEASE NOTE THAT WE CAN ONLY DELIVER TO THE UK

Delivery Costs

Free Delivery

All orders are eligible for free shipping and will be sent on the Royal Mail 48 service which normally takes 2-4 days. Royal Mail 48 provides
a scan on delivery. This indicates if the item has been delivered or if it at your local collection depot. 

Express Delivery

An express delivery service is available at £4.99 and will be sent on the Royal Mail 24 Tracked service.

Delivery Process

Upon dispatch, we will send an email notification to the email address provided to let you know that your goods are on their way. The email will normally contain a tracking number that you can use to track your order on the Royal Mail website. If your good(s) have not arrived within 5 days, and you are not satisfied with the information available on the Royal Mail tracking system, please notify us and we will do our best to get you more information.

Most of our deliveries are sent using Royal Mail so your order should be delivered within 2-4 working days from the date that your order was dispatched. We aim to have all deliveries processed and dispatched within 24 hours and usually the same day if received before 3pm. Note we do not process orders during the weekend.

We cannot accept responsibility for any missed deliveries. If you miss your delivery a collection card should be left in its place by Royal Mail. You will need to bring this card to your nearest Royal Mail collection station. Please follow the instructions on the collection card in order to ensure a smooth collection.

Delivery issues

In the event of any goods delivered by us being damaged in transit, deficient of items shown on the delivery note or failing to match the items ordered by you, then such details must be notified by you to us within seven working days of receipt. If we receive no such notification the customer will be deemed to have accepted the items as satisfactory. We cannot be held liable for any consequential loss caused by late delivery or failure to deliver by the company's appointed carrier.